Privacy Policy

This policy is maintained by Eden Raphael Jewels ("we", "us") to explain what personal information we collect through this website and how we use it. This is a general placeholder — please consult a legal advisor before publishing to a live customer base.

Information we collect

• Order details — name, shipping address, email, phone (optional) and the pieces you order.
• Correspondence — messages you send us through the contact form or by email.
• Site usage — basic analytics such as pages viewed, referrer and approximate location, collected through standard privacy-respecting analytics.

How we use it

• To fulfil and ship your order and provide customer service.
• To respond to enquiries and custom commission requests.
• To improve the site, our pieces and the experience of shopping with us.
• To send occasional studio updates — only if you've explicitly opted in. You can unsubscribe at any time.

Sharing your information

We do not sell personal information. We share only what's required with the service providers who help us run the studio — for example, shipping carriers, payment processors and email tools — and only for the purpose of fulfilling your order or replying to you.

Cookies

The site uses a small number of cookies and local storage entries to remember your bag between visits and to measure basic site usage. You can clear these from your browser at any time.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to any records we need to retain for tax and accounting purposes).

Contacting us

For any privacy question, reach us via the contact page.